Cancellation and Refund Policy

At SSE Software Development Private Limited, we strive to provide our clients with the highest quality software development services. However, we understand that there may be situations where a client needs to cancel a project or service. Our cancellation policy is designed to be fair and transparent for both parties involved.

Cancellation by the Client:

If a client wishes to cancel a project or service with SSE Software Development Private Limited, the client must provide a written notice of cancellation. The notice should include the reason for cancellation, the project or service that is being canceled, and the date of cancellation. The client may be charged a cancellation fee, which will be determined based on the stage of the project or service.

For projects or services that have not started, there will be no cancellation fee. For projects or services that have started, but are not yet complete, the client will be charged a cancellation fee equal to the percentage of the work completed. For example, if the project is 50% complete, the client will be charged a cancellation fee of 50% of the total project cost. The client will be refunded the remaining balance.

Cancellation by SSE Software Development Private Limited:

In the rare event that SSE Software Development Private Limited needs to cancel a project or service, we will provide a written notice of cancellation to the client. We will refund any payments made by the client for the project or service that was canceled.

Changes to the Cancellation Policy:

SSE Software Development Private Limited reserves the right to change this cancellation policy at any time without prior notice. Clients will be notified of any changes to the policy via email or through our website.

Contact Us:

If you have any questions or concerns about our cancellation policy, please contact us at info@ssesoftware.com. We will be happy to assist you.

We want you to be completely satisfied with your purchase of our products and services. If for any reason you are not satisfied, we offer a refund policy as outlined below.

Refund Eligibility:

• • Our products and services are not functioning as described
• • Our products and services are materially different from what was advertised
• • Our products and services have a major defect that cannot be fixed in a reasonable time

Refund Process:

To request a refund, please contact us at info@ssesoftware.com with the reason for your request and your order number. We will review your request and may require additional information to process your refund.

If your refund request is approved, we will refund the purchase price of our products and services to the original method of payment. Refunds will be processed within 7 days of the approval of your request.

Limitations:

Our refund policy applies only to purchases made directly from SSE Software Development Private Limited. Refunds are not available for any third-party products or services.

We reserve the right to refuse a refund if we suspect abuse of our refund policy, including but not limited to repeated refund requests for the same product or service.

Contact Us:

If you have any questions or concerns about our refund policy, please contact us at info@ssesoftware.com.